Blog

• Dr. Tugume Elias
• 0 Comments
• 34 Views
• January 25, 2026

HOW TO ACCESS KT FAMILY ACCOUNT ONLINE

K.T FAMILY ACCOUNT – WEBSITE ACCESS & USE FLOW CHART.

1. Opens Google Browser

• On a phone or computer
• Uses  any web browser

⬇️

2. Access the Hospital Website (Two Options)

• 🔍 Search on Google:
  “KT Memorial Hospital Website”
  OR
• 🌐 Type directly in the browser:
  www.ktmemorialhospital.org

⬇️

3. Open Official Website

➡️ K.T Memorial Hospital Ltd – Official Website

⬇️

4. Scroll Down the Website Page

➡️ Locate the section labelled PATIENT PORTAL

5. Open Patient Portal

Patient clicks PATIENT PORTAL

⬇️

6. Choose User Type

• New User → Register
• Existing User → Login

FOR NEW USERS (FIRST TIME ONLY)

⬇️

7. Register Account

• Enter required personal details
• Create LOGIN CREDENTIALS

⬇️

8. Account Created Successfully

✔ Patient account is created

⬇️
➡️ Patient is automatically logged in into the dashboard.

ALL OTHER FUTURE VISITS

⬇️

9. Login wherever you see this Login button.

• Enter username
• Enter password (created during registration)

⬇️
➡️ PATIENT DASHBOARD OPENS

⬇️10. Scroll Down the Dashboard

➡️ Patient scrolls down to access service buttons, including:

1️⃣   Book Appointment
2️⃣    Medical Records
3️⃣   Health Fund
4️⃣   Family Account
5️⃣   Referrals
6️⃣   Other Services

⬇️

11. Patient Selects

➡️ FAMILY ACCOUNT

FAMILY ACCOUNT ACCESS

⬇️

12. Family Account Login

• Enter Family Account Number
  (Generated and issued by K.T Memorial Hospital)

⬇️
➡️ Access Family Account Dashboard

DIGITAL FAMILY ACCOUNT CONTROLS

⬇️

13. What the Client Can Do: View current balance,Recharge / top up the account, Monitor transaction history, Add new beneficiaries, Remove beneficiaries, Approve or deactivate beneficiaries, Control who can use the account.

⬇️

14. Make a Payment

• Enter amount you wish to save then Enter mobile money number.

⬇️

15. Mobile Money Authorization

📱 Prompt appears on phone

• Enter Mobile Money PIN
• Approve payment

⬇️
✔ Payment successful – balance updates automatically

USING THE FAMILY ACCOUNT AT THE HOSPITAL

⬇️

16. Beneficiary Visits K.T Memorial Hospital

• Beneficiary is verified under the Family Account
• Treatment is provided
• Bill is automatically deducted from the account balance

⬇️

17. Ongoing Access

The account holder can anytime:

• Login using the same credentials
• Check balance
• Recharge using the phone
• Monitor usage
• Manage beneficiaries

⬇️

END

BENEFITS OF OPENING A K.T FAMILY ACCOUNT

✔ Enables saving for future medical bills to avoid medical bill stress.
✔ Allows saving any amount, anytime, at one’s convenience
✔ Recharge easily using your own phone
✔ Prevents emergency borrowing or delays in treatment
✔ Gives full control and transparency to the family head/members.